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Let’s face it – consumers want immediate answers and companies who are slow in response times constantly struggle with ROI and efficient marketing spend. Help on Demand picks up where your CRM and Call Technology leave off by working in tandem to optimize conversion.

Let’s face it – consumers want immediate answers and companies who are slow in response times constantly struggle with ROI and efficient marketing spend. Help on Demand picks up where your CRM and Call Technology leave off by working in tandem to optimize conversion.

Technology Features

Using your defined set of criteria, leads are routed to the agent with the highest propensity to convert that prospect. With our simple implementation you will be able to:

Increase your lead conversion and sales metrics

Prevent leads from “dropping on the floor”

Track and report on speed to follow-up and who performs at optimal levels

Make better decisions on your marketing spend with transparency, data and metrics

Other Benefits
Custom routing, metrics & lead states // No Lost Leads // After hours functionality // Re-engage stale leads // Reduce long hold times // Improve Customer Satisfaction scores // Easy integration – little tech needed // Live reports, data and dash boards

With HOD

Without HOD

Help On Demand – Increase ROI

Customizable

Basic to Advanced Customization of the algorithm uses your specific business requirements

Accountability

Synapse is a proactive lead acceptance process– so the leads don’t sit waiting to be called

Traceability/Visibility

You will have visibility on every lead and its status

Industries

State Health Exchanges

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Connections On Demand

Need an alternative to an expensive call center? Or a technology to help your spikes in calls? Check out Connections On Demand – which works in tandem with Help on Demand as a robust Lead distribution engine.