With Help On Demand, getting started is as easy as our faster connections. Simply connect with us to:
The Classic product is the perfect choice for smaller organizations that want to implement Help On Demand within 30 days, with an out-of-the-box system configuration, and have less than 50 Expert Users.
The Plus product is for mid-size organizations that have a need for some configuration specific to their organization, prefer white label branding and have up to 125 Expert Users.
The Unlimited product is for larger organizations that have customizable needs with data capture, API feeds and reporting packages, and have a large number of Expert Users.
$14 per user/mo
$12 per user/mo
Available for an additional cost
With Reporting On Demand, you’ll receive an inside look at how your Experts are meeting or exceeding the needs of your Consumers; helping make tough decisions easier. Business intelligence enhances scalability and offers meaningful insight into your business needs, pointing you in the right direction for your market.
Time is precious. Jumping into data and running individual analytics requests might be wasting valuable business resources. Reporting On Demand will help organize your data into visually appealing reports and dashboards. We will help provide a window into your business by creating actionable and meaningful goals for you and your Expert Community and by providing detailed reports in one easy-to-read dashboard.
With Scheduler On Demand, we are providing the Consumer another efficient way to conveniently connect. Our goal is to provide your Consumers with a great customer experience and help at the exact time they need it. With Help On Demand, your Consumer makes a request for help, and they are connected right away to an available Expert.
Scheduler On Demand allows the Consumer to select when they want to be contacted, when it’s convenient for them. We provide your Experts the ability to set their schedules, telling us when they want to schedule meetings with a Referral, and when they don’t.
What does Scheduler On Demand do?
With Training on Demand, you and your Experts have access to live and recorded training 24/7. This module also allows you to determine if you want your Experts to pay a fee for training prior to using the Help On Demand system.
Available at an additional cost
In today’s society, time is everything. Many managers from startups to corporations, don’t understand the value this simple tool brings to their organization. IVRs enable the Consumer to interact with the dial pad for identification, segmentation and routing of calls to the most appropriate and available Expert. It is a simple yet effective way of reducing costs and increasing revenue and efficiency within your company while providing a great Consumer experience. Using IVR, you are in control of where your Consumer is routed.
Let us help you understand how adding an IVR to your Help On Demand business will help you.
APIs can help you create a seamless portal to network with other applications and improve data capture/transfer with clients, vendors and Consumers. Help On Demand can help you modernize engagement and capture Consumer data from either a public or private API. With the ability to call our public API, you are providing data in a clean and efficient format that allows you to refresh and update it more frequently, providing real-time results.
We are in the business of strategizing with your company to identify your needs and understand how to support capturing and distributing your Consumer Referrals. Let our Sales team share with you and your team how we can support you with a single or multiple APIs today.
