Centers for Medicare & Medicaid Services Privacy Notice

Help On Demand is an online application that will allow you to request assistance from Marketplace-registered, state-licensed agents and brokers. and CMS have contracted with Help On Demand (formerly BigWave Systems) to provide consumers access to Help On Demand. If you choose to provide information on the Help On Demand site, you are interacting with a website that is operated by a CMS contractor and a referral service that then provides your information directly to a Marketplace-registered, state-licensed agent or broker.

For more information on and CMS’s relationship with Help On Demand and BigWave Systems, visit the Privacy Policy at

Using this service is not a condition of obtaining health insurance through the Marketplace. For application assistance without using Help On Demand, visit