Centers for Medicare & Medicaid Services Privacy Notice

Help On Demand is an online application that will allow you to request assistance from Marketplace-registered and state-licensed agents and brokers. HealthCare.gov and CMS have contracted with BigWave Systems to provide consumers access to Help On Demand. If you choose to provide information on the Help On Demand site, you are interacting with a website that is operated by a CMS contractor and a referral service that then provides your information directly to a Marketplace-registered insurance agent or broker.

For more information on HealthCare.gov and CMS’s relationship with Help On Demand and BigWave Systems, visit the HealthCare.gov Privacy Policy at https://www.healthcare.gov/privacy/

Using this service is not a condition of obtaining health insurance through the Marketplace. For application assistance without using Help On Demand, visit https://www.healthcare.gov/contact-us/