Help On Demand has some impressive employees in our ranks. For this month’s Employee Spotlight, we’re featuring Aaron Lanahan, a technical program manager here at HOD. We talked with Aaron about his time at HOD, his 10-month old, his CrossFit routine, and more! Aaron is based...
One of the first questions you customers are surely asking themselves when picking a homeowners insurance policy is this: “Is winter storm damage covered?” Snow damage from blizzards and other severe winter weather can be expensive, which is why it’s important to make sure they have...
There’s a a lot of information to digest when it comes to the latest case regarding the Affordable Care Act (ACA), so here’s our summary of the background information and some key issues. There are a lot of big questions at play here, but the main one is, “Do the challengers...
How can we continue to improve our user experience? It’s a question we’re always trying to answer. With new software coming out every day with the goal of simplifying the way we do business, enhancing the functionality of our site and the way we service our customers must remain a...
Getting to know Christine Howell, Senior Customer Success Manager Employee Spotlights is a series meant to showcase the stories of the amazing individuals behind our brand. This month, meet Christine! Christine has been with us for almost three years now, and is based out of our...
Staying healthy is important, there’s no doubt about it. But health insurance protects you from risks not only related to your personal health, but your financial security as well. Nobody plans to get sick, but everybody does at some point. Health insurance acts as a safety net,...
We get it. Research is the last thing you want to spend your time doing. And, far too often, user experience is the last box to check on your company’s “to-do” list. In theory, it should be at the top, but hey, things happen. Your plate gets full, you lose track of time, and it becomes...
It is no secret that technology has revolutionized the way that companies handle data, communicate with their consumers, and are ultimately perceived. To say it is the force behind modern business is not hyperbolic. For these reasons, a certain level of connectivity is vital for a...
Since the onset of the coronavirus outbreak, I’m sure you’ve read a lot about how businesses and organizations should be preparing for when things go back to normal. But the thing is, it won’t look like our old normal, rather our next normal. There a vast number of possibilities...
A ‘peril’ in terms of the insurance industry is a catastrophic event like a fire or flood that severely damages your property, like a home or other structure. The list of incidents covered under this umbrella is actually pretty long, and might include some things you wouldn’t think...
In honor of Women’s History Month, we thought we would take the time to honor some influential female executives from the various corners of the healthcare industry. Keep reading to learn more about these leaders and their professional accomplishments: Mary Boosalis President...
