And how will it affect you? An individual health coverage reimbursement agreement (ICHRA), an arrangement made possible by Trump administration regulations, gives employers of any size the opportunity to reimburse any premiums their employees might be paying for individually-purchased...
Michael Jackowski, Forbes Council Member, recently published an article detailing how personalized digital experiences were becoming the norm in terms of what consumers expect from mobile and web interactions with the insurance market. You can read the full thing here, but we thought...
Far too many businesses – across all industries – are STILL focused on product and pricing alone when it comes to winning new customers and retaining old ones. But in today’s fast-paced on-demand environment, the numbers paint a clear picture. In fact, just a one second...
Anthony Trollope, Vice President of Marketing for Hartman REIT recently wrote a piece for the Houston Business Journal detailing how the pandemic was the tipping point of digital transformation for CRE firms. We gave it a read, and thought we’d go ahead and let you in on a few of our...
Like jobs in every industry, the role of the sales professional is changing. This change can largely be attributed to the way that technology has affected the purchasing process. There are more ways to get more granular customer data than ever before, and because of this, the sales...
Corey Patterson of MarTech published an article earlier this year about what customer experience is, why it’s important, and how you can improve it for your customers. We think this is an extremely important topic, this piece does a great job of explaining the basics. If you’d like to...
Speed matters. The consumer inside of you knows this. How annoying is it when companies don’t make a point to resolve your questions quickly? The answer? Very. In today’s fast-paced world, nobody has time to wait. The companies that can adapt their strategies to fit the expectations...
As ecommerce and digital consumer experiences become more and more important in a variety of industries, online grocery marketplace Instacart has become a huge name and a company to look to in terms of digital innovation. Recently, they announced a new suite of tools that can help...
This almost goes without saying, but conversions, client acquisition costs and ROI are the ultimate indicators when it comes to determining a company’s level of success – both in terms of individual campaigns and overall business. Leveraging affective technology like Help On...
The Inc. staff recently published an article detailing how more and more companies are using technology to handle customer service in an efficient and cost-effective way – something we at Help On Demand preach the importance of almost every day. Here are some of our main...
Since the pandemic began almost two full years ago, technology has become more and more important to nearly every industry and business sector. Slowly, mortgage lenders have come around to the idea that innovation and technology are two major factors in driving both business continuity...
Now that tele-dentistry has been accepted as a viable option for the modern patient and looks like it’s here to stay, the question is… “How can dentists make sure that they’re still really connecting with their patients through a screen?” First of all, it’s important to remember that...