About HOD • Help On Demand

Demand the Difference

At Help On Demand, we know time is everything for Consumers — and faster is better.

We live in a fast-paced world where Consumers know if they want to buy a pair of shoes, they can go online, order and receive them the same or next day. Or if they need a ride, they can order one to arrive at their location within minutes. Or the moment they have a hunger pang, they can order and track food deliveries to their front door. They don’t want to wait a day or two for what they want or need, let alone minutes.

Help On Demand, and the proprietary technology system that powers it, meets or even exceeds these “on-demand” expectations in a wide variety of industries and all geographic locations by delivering these distinct advantages:

Experience

We’ve connected hundreds of thousands of consumer Referrals without losing even one

Speed

Our average response time from Experts is just seconds

Versatility

We serve diverse industries and products and services

Trust

Your information and data are always protected

Availability

Our technology is live and available on-demand 24/7

Reliability

We connect consumer Referrals with Experts every time

Results

Our faster connections have produced increased productivity, increased sales and enhanced relationships while decreasing costs

OUR MISSION

We enrich the human experience by connecting people faster when they need it most.

HOW IT WORKS

Process Slide 1 - Consumer enters the Help On Demand system through your website

Process Slide 2 - Our technology connects with multiple experts in real time

Process Slide 3 - Your expert accepts and connects with your consumer to offer Help On Demand

Process Slide 4 - Track and report real-time activity

Process Slide 5 - Consumers win with fast, quality response - Experts win with the referral

Health insurance marketplace Consumers and Experts across the United States and internationally have benefitted for years from the faster connections our technology delivers. We have since brought this Help On Demand difference to other industries, including but not limited to, insurance, education, legal, contracting, non-profit, mortgage, dispatch and government. Those in professional services industries with fragmented customer service and distribution or independent contractors find this particularly exciting.

Let us demonstrate what this difference can mean for you and your Consumers!

TESTIMONIALS

FROM CUSTOMERS

“One of the reasons why we wanted to work with them was to have the continued reliability they offer. The tool represents a nice balance of simplicity and dependability. It just works really well.”

“The idea of allowing insurance industry agents to work with marketplace consumers was a great opportunity. The technology, and simplicity of it, has really helped us to facilitate that dialogue.”

“Our communication with Help On Demand has been excellent. It’s easy to see their commitment to customer service and helping others.”

“It’s a very simple, user-friendly tool. Having looked around a bit, I found there’s no direct competitor doing exactly the same thing.”

“There are not many companies like Help On Demand. It’s a space that’s pioneering and their customer service is top notch. They are great people to work with.”

FROM EXPERTS

“That it comes from the Marketplace gives it credibility. I would not have even the possibility of this kind of exposure.”

“Thank you, this was an excellent invention, not to mention, that it really helped people in my local community. Knowing that their agent was local made it a more personal experience for both parties. Thank you kindly.”

“A very handy and practical tool to have as an agent/broker.”

“I liked that I could choose to participate when I felt that my workload made it possible and choose not to take a new client when I was already too busy serving existing clients.”

“I received referrals from Help On Demand and it was effective and worked fairly well to drive new business.”

“I wanted to find local people who wanted help enrolling. This service helped me grow my clients.”

“I gained access to over 50 prospects that otherwise would never have come across my desk. Putting their needs first, I assist them with their healthcare. After addressing their immediate need and earning their trust; I am able to demonstrate other products my company is able to offer.”

“This was the first year of use. I can see the value in the program, so future years will determine expansion.”

Find out more.

Ready to bring together your two most valuable assets? We’re ready for you.